Frequently Asked Questions

Helping you get the most out of your website

Leah Kirchmann is building her brand using Medalist
Leah Kirchmann

How much does it cost to build a website?

Nothing. Creating your own website with Medalist is totally free! You can upgrade to the Gold Plan to unleash the full potential of you website by showcasing your career highlights, sponsors and more. Interested in taking it to the next level? View our plans and pricing.

I’m an athlete, not a techie... Can you help me with my site?

Yup! Our team is always available to give you a hand with your site. Hit us up!

How long are your contracts?

Medalist plans are month-to-month or yearly. At any time, you can start, or stop, your service. If you're not satisified with your website, let us know within the first 90 days and we'll refund you.

Is there a discount for the yearly subscription?

Yes! We offer discounts on up-front long-term commitments.

Can I use my own domain?

Yes. The Gold Plan let's you connect any custom domain you want. If you don't have one yet, the Gold Plan comes with a free custom domain. Alternatively, the Starter Plan uses our domain extension.

Do I need to set up servers for hosting?

No. Medalist includes our fully-managed cloud hosting, ensuring your website remains available at all times.

Do you offer email accounts?

While Medalist does not provide email accounts, you can easily link your domain to Google Apps and get email.

When will Medalist be available in my language?

Medalist currently supports English, French and German. We're actively working on translating into as many languages as possible. You can request availability in your native language and we’ll contact you when Medalist becomes fluent at it.

Have more questions?

Our support team is available 24/7 and usually responds in well under an hour. Feel free to contact us.

Get a website that matches your performances.

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Mikael Kingsbury is using Medalist
Mikael Kingsbury